Our aim at BRAGI is to make your experience with our products as perfect as possible.
If you have any issue with one of our products, we would love to help you directly.
We always suggest to first get in touch with us and make sure you have all the support you need.
In case you still want to return your product to us, please select between one of these options below.
Please remember that we can accept returns only with a valid Return Request (RMA).
For purchases from our external partners
If you purchased your product through one of our partners, or if you are a Kickstarter Backer and need assistance, please visit this link to open a return request to us.
We will get back to you as soon as possible.Contact us
Should your request be approved we will need a shipping address to send your replacement. In order to speed this process, please register below to save your address into our system.Register now
For purchases from our online store
If you have purchased your product directly from our online shop, please follow the instructions below.
Remember: you can request a return online within 14 days from the day you received your package.
For any other case, please contact us.
- 1 Give us your e-mail and order number
- 2 Select the product or products you would like to return
- 3 Download and print the return documents, then ship it back to us