Version for Norway and Switzerland below

 

Terms and Conditions of BRAGI GmbH

 

Terms and Conditions ROW

Effective: September 2016

 

These Terms & Conditions apply for customers with shipping address in any country other than the EU28 countries, Norway, Switzerland or the United States.

These Terms and Conditions and any other terms referred to in these terms, such as terms provided in the applicable Limited Warranty (“Terms”), apply between you and BRAGI GmbH, a German limited liability company whose principal place of business is at Sendlinger Strasse 7, 80331 Munich, Germany (referred to as” BRAGI” or “we”), when you purchase a device and/or accessories (“Product”).
BRAGI designs products and software to deliver audio, track physiological parameters, and enable communication. These Terms (“Terms”) govern your use of our hearable devices, our websites, including www.bragi.com, the software embedded in BRAGI devices, mobile application software and other BRAGI services (collectively, the “BRAGI Service”).
You must consent to and accept these terms to use the BRAGI Service. You accept the Terms by visiting www.bragi.com or using any portion of the BRAGI Service. IF YOU DO NOT ACCEPT THESE TERMS, DO NOT VISIT www.bragi.com and DO NOT USE the BRAGI Service.

Terms May Change
These Terms can change over time. When we make changes to the Terms we will post the modified Terms on www.bragi.com and will include the date the Terms were last updated. You agree to check for updates to the Terms. When you use the BRAGI Service, you are accepting the modified terms.

Eligibility
You may only use the BRAGI Service if you are over 14 years of age and are not precluded from receiving the BRAGI Service under any applicable laws, regulations, court orders, administrative orders, or otherwise. Further, the BRAGI Service is only for use by consumers and may not be used by customers acting in their capacity as entrepreneurs or businessmen.
Required Equipment
Full use of the BRAGI Service is dependent upon your use of a computer with appropriate software or a compatible mobile device and Internet access. The maintenance and security of this equipment may affect the performance of the BRAGI Service and it is your responsibility to ensure the functionality of any such equipment.

BRAGI Rights
The BRAGI Service and its underlying technology and content may be protected by copyright, trademark, patent, design and other laws of various countries. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by BRAGI or its licensors, except for the licenses and rights expressly granted in these Terms. BRAGI reserves all rights.

Limited Use of BRAGI Service
The BRAGI Service is intended for your personal, non-commercial use. BRAGI grants you a limited, non-exclusive, non-transferable license to access and view the content made available through the BRAGI Service, access and use the software made available through the BRAGI Service, and use the software embedded into BRAGI products as authorized in these Terms.

Prohibited Use of BRAGI Service
You may not, and you agree not to or enable others to, copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, decrypt, modify, or create derivative works of the BRAGI Service or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of open-sourced components included with the BRAGI Service).

Consult Your Doctor
The BRAGI Service may be used as a part of an exercise program. The BRAGI Service is not intended to diagnose, treat, cure, or prevent any disease. Consult your doctor before engaging in any exercise program. In the event of a medical emergency, stop using the BRAGI Service immediately and consult with a medical doctor. BRAGI is not responsible for any health problems that may result from using the BRAGI Service as a part of an exercise program. If you engage in an exercise program using the BRAGI Service, you agree that you are doing so voluntarily and at your own risk. If you start to experience discomfort in your ears such as skin irritation, redness or discomfort, remove the hearable devices from your ears. If the symptoms persist for longer than 2 days after use of the hearable devices, contact your doctor.

Common Sense
Use of the BRAGI Service should not replace your good judgment and common sense. You agree to read and comply with all safety notices that accompany any BRAGI product or service.

Disclaimers
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE BRAGI SERVICE IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE BRAGI SERVICES ARE PROVIDED "AS IS" AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND BRAGI HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE BRAGI SERVICES, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. BRAGI DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE BRAGI SERVICE, THAT THE FUNCTIONS CONTAINED IN, OR SERVICES PERFORMED OR PROVIDED BY, THE BRAGI SERVICE WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE BRAGI SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE BRAGI SERVICE WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY BRAGI OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.

Indemnity
You will indemnify and hold harmless BRAGI and its officers, directors, employees and agents, from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable attorneys’ fees arising out of or in any way connected with your access to or use of the BRAGI Service or your breach of any warranties made by you under these Terms or your violation of any other provision of these Terms. BRAGI reserves the right to assume control of the defense of any third-party claim that is subject to indemnification by you, in which case you will cooperate with us in asserting any available defenses.

Limitation on Liability
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL BRAGI BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE BRAGI SERVICE, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF BRAGI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall BRAGI’s total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty U.S. dollars ($50.00 USD). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

 

Additional Terms for Product Orders: Conditions of Sale
Please carefully read these Terms. By ordering a Product in our web shop (store.bragi.com), you are agreeing to these Terms. If you do not understand the Terms or do not accept any part of them, do not place an order.


Privacy
Please refer to the BRAGI Privacy Policy for more information on how BRAGI collects, uses and shares the information we receive from you. You consent that in order to process your order and to protect you and BRAGI from fraudulent transactions, BRAGI may provide your order information to reputable third parties to perform address verifications and to assist in fulfilling or delivering your order.

Ordering and Payment
When you place an order for a Product, you permit BRAGI to charge the credit card, debit card or other payment method you have chosen for your purchase in the total amount of your order (including any shipping charges and taxes). You agree that all information provided by you in your order is accurate and complete including name, address, e-mail address, and payment information.

BRAGI reserves the right to reject your order. For example, BRAGI may reject your order if you do not live in a country from which Product may be purchased or if you order more than the permitted maximum number of Products.
When your order is received by BRAGI, we will send you an order confirmation email which will include details of your order. Then, when the order is accepted and shipped, you will receive a shipping confirmation email with an attached electronic invoice as well as a copy of this document that you should refer to if you have any follow-up inquiries. You consent to the sending of the order confirmation email and the electronic invoice correspondence.
All Products remain our property until all payments have been paid in full.
Prices
The Product price displayed on the site does not include any shipping charges. Information about shipping charges will be presented at checkout before you place your order. All prices displayed are subject to change at any time without notice.

Taxes and Import Fees
Tax is not included in the item price, so you may have to pay tax on delivery.
Furthermore, you are solely responsible for all duties, import taxes and brokerage fees. These are not included in the cost of shipping or handling of your order. Customs, duties, and taxes vary widely from country to country; please check with your local customs agency for details on estimated costs. Customs, duty, and taxes are non-refundable: so if you refuse a shipment because of unexpected import fees, the cost of the original shipping, any brokerage/customs/duty/taxes, and any return shipping charges will not be refunded.

Delivery
We may not be able to deliver to all locations. If BRAGI does not ship a Product to the address you provided, you will be sent a notice and you will not be charged for your order. If a Product cannot be successfully delivered because you have provided incorrect or incomplete delivery information, the Product will be returned to BRAGI. In that case you will not be charged for the Product (or charges already incurred will be reversed using the initial payment method), but you may be charged for shipping (and such charges will not be reversed).
If you do not receive your Product, please contact us.
Any delivery dates or times provided by BRAGI (or a delivery agent) are estimates only and are not guaranteed.

Pricing Mistakes
We try very hard to make sure there are no mistakes in the prices that appear on the BRAGI store. In the unlikely event that a mistake occurs, you agree that BRAGI will not be bound by that incorrect price, and we reserve the right to cancel your order.

Order Limits
We may impose limits on the maximum number of particular Products that you may order. You may not order more than the maximum order limit for a particular Product.

Import and Export
The Product may be subject to import and export laws. You must comply with all domestic and international import and export laws and regulations that apply in connection with the Product. These laws may include restrictions on destinations, users, and end use.

Use of the Product
Please carefully read any instructions that come with the Product, including instructions that may be available online. Further, you agree to comply with any software license agreements applicable to your use of software on the Product. BRAGI may also provide software updates/upgrades that you will need to install in order to make the best possible use of the functionality of the Product and any related services. Use of that software may be subject to additional licensing terms.

Resale and Gifts
You may only purchase Product for your personal use. You may not commercially resell any Product, but you may give the Product as a gift to another for their personal use. These Terms apply to any gift recipient.

Technical Specifications
Battery life for Products with batteries will depend on usage and other factors and so actual results will vary. Products with storage capacity may be preformatted with operating system software and other files and actual formatted capacity will be less than the total memory listed.

Returns and Refunds
If you wish to return the Product, you can request your return document via our Bragi Support Center within 14 calendar days after the day you received the product, provided you comply with these Terms and any return instructions. You can return the Product only in its original condition including any boxes, packaging, documentation and included accessories. Shipping has to be prepaid by you.

To return a Product, contact BRAGI via the BRAGI SUPPORT CENTER at support.bragi.com.

Wrap up the package including any boxes or packaging the Product was shipped in and any other accessories, documentation and anything else that came with the Product and package and ship the return, shipping prepaid by you, to


BRAGI
c/o UPS SCS (Asia) Limited
6023-27W, 6/F, Centre B,
ATL Logistics Centre, Berth 3,
Kwai Chung Container Terminal,
Kwai Chung, Hong Kong

You are responsible for ensuring that the Product arrives at BRAGI in its original, unused condition.
We will send you a full refund less your original shipping and handling charges via your original payment method within 10 business days after BRAGI receives the Product, if you comply with these Terms and any return instructions.

Defects; Warranties; Disclaimer of Warranties
If the Product is or becomes defective through no fault of your own, you may be entitled to a refund, replacement, or repair of the Product. Please always refer to the appropriate Limited Warranty.

Nothing in this section affects your legal rights under applicable laws. Unless otherwise required under applicable laws, BRAGI may only provide warranty support for BRAGI products manufactured by BRAGI that are located in a supported country.
OTHER THAN THE WARRANTIES REFERRED TO IN THE APPLICABLE LIMITED WARRANTY, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BRAGI EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, REGARDING ANY PRODUCTS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Limitation of Liability
YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BRAGI AND ITS SUBSIDIARIES AND AFFILIATES, INCLUDING SUPPLIERS (COLLECTIVELY, "BRAGI PARTIES") SHALL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY (WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT MAY BE INCURRED BY YOU IN CONNECTION WITH THE PRODUCT OR THESE TERMS, INCLUDING ANY LOSS OF DATA, WHETHER OR NOT A BRAGI PARTY OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE BRAGI PARTIES' TOTAL LIABILITY IN CONNECTION WITH THE PRODUCT OR THESE TERMS WILL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU TO BRAGI UNDER THESE TERMS.
Some states or countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Third Party Devices
You understand that the Product may only be compatible with certain devices manufactured by third parties, and BRAGI makes no warranty with respect to such third-party hardware components or their compatibility with the Product.

Disputes
Any dispute or claim relating in any way to your use of any BRAGI Product or BRAGI Services, or to any products or services sold or distributed by BRAGI or through its online store will be resolved by binding arbitration, rather than in court. The laws of the United States including The Federal Arbitration Act and federal arbitration law apply to this agreement.

We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

Applicable Law and Jurisdiction
By buying a product or service, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the state of Delaware, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and BRAGI. The Courts of Dover, Delaware shall be the exclusive place of jurisdiction for any dispute arising out of these Terms.

Changes to the Terms
The Terms in effect at the time you place an order for the Product will apply to such order and Product. BRAGI reserves the right to make changes to these Terms from time to time and such changes will apply to orders.

Events Beyond Reasonable Control
Neither party will be responsible for any delay or failure to comply with these Terms if the delay or failure arises from any cause which is beyond its reasonable control.

Limitations on Waiver
If you breach these Terms, and BRAGI does not take action immediate, does not mean that BRAGI is waiving any rights to take action in the future.

Severability
In the event any provision of these Terms is held to be invalid or unenforceable, such provision will be severed from the remainder of these Terms, and such remainder will remain in force and effect.

 


Version for Norway and Switzerland

 

Terms and Conditions (T&Cs) of Bragi GmbH

 

Terms and Conditions EU, Norway and Switzerland

Version of September 2016

 


These Terms & Conditions apply for customers with shipping address in EU28 countries (except Germany), Norway and Switzerland.

§ 1 Application of Terms and Conditions
(1) These Terms and conditions (T&Cs) apply to all orders placed by our customers at our online shop. This online shop is only for use by consumers and may not be used by customers acting in their capacity as entrepreneurs or businessmen. The T&Cs in the version valid at the time of placement of the order apply exclusively. Deviating provisions of our customers will not be accepted; this shall also apply when we do not expressly object to the inclusion of such deviating provisions.
(2) We will provide our customers with the T&Cs in text form in the version relevant for their order after submission of the order at the latest together with the delivery of the products. The wording of the contract will be provided to the customer with our order confirmation e-mail. It will not be made accessible by us for our customers electronically after conclusion of the contract.

§ 2 Conclusion of the Contract
(1) The presentation of our products in our online shop is subject to change and is not an offer in a legal sense.
(2) By clicking the button "Add to Cart" our customers can place the desired product in the virtual shopping cart. This procedure is non-binding and is not a legally binding offer of the customer.
(3) The content of the order will be summarized under "Shopping Cart". The consumer can correct any errors through the available change fields and then select “Checkout” to proceed.
(4) The customer only submits his binding offer to us for conclusion of a contract through clicking the button "Confirm and Place Order". The completion of the order process requires the confirmation of the knowledge and application of the T&Cs by the customer through a confirmation of the field "I have read and accepted the Terms and Conditions".
(5) The confirmation of the receipt of the order placed through our online shop occurs through an e-mail referred to as "Order Confirmation" as well as a screen with the headline “Success”. These automatic confirmations of receipt only inform the customer that the order has been received by us and are not yet an acceptance of contract.
(6) A contract is only entered into once we have confirmed the shipment of the ordered products in an e-mail referred to as "Shipping Confirmation" or the ordered product is actually shipped.
(7) The customer confirms that all information provided by him in the order or registration in the online shop (e.g. name, address, e-mail address, bank details, etc.) is accurate. Changes must be indicated to us without delay.

§ 3 Right of Withdrawal, Cancellation
(1) The customer has a right of withdrawal in accordance with the statutory provisions. The provisions apply for the right of revocation which are stated in detail in the following.

 

Instruction on the right of withdrawal

Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us [BRAGI GmbH, Sendlinger Straße 7/Angerblock 2. OG, 80331 München, +49 (0) 89 215484210, returns@support.bragi.com] of your decision to withdraw from this contract through an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
You can also electronically fill in and submit any other unequivocal statement or our withdrawal form at support.bragi.com (“Submit a request” -> Category "Store" -> Type of Request "Return an item"). If you use this option, we will promptly communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us.
The deadline is met if you send back the goods before the period of 14 days has expired. The cost of returning the goods will be borne by us if you use the provided return documents to return the goods with the UPS shipping service as proposed by us. Otherwise you will have to bear the cost of returning the goods. Further information on returning the goods can be found here: Return Information

Address your return by using the provided return documents to:
BRAGI
c/o UPS SCS GmbH & Co. OHG
Hans-Guenther-Sohl-Strasse 4
47807 Krefeld
Germany

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

End of the Instruction on the right of Withdrawal

 

(2) Notwithstanding your right of withdrawal pursuant to § 3 (1), you may cancel your order until we have submitted the corresponding dispatch order to our shipping partner UPS.

§ 4 Prices and Shipping Costs
(1) All price information in our online shop involves gross prices including statutory VAT and may be subject to shipping costs.
(2) An overview of the shipping possibilities and the shipping costs which may arise thereby can be found under the link Shipping & Payment in our online shop. The price including VAT and any applicable shipping costs is also shown in the order mask before the customer sends the order.
(3) If the customer validly revokes his contract declaration pursuant to § 3 (1), if the statutory requirements are fulfilled the customer can request reimbursement of already paid costs for the shipment to the customer (delivery shipment costs) (see concerning other consequences of revocation § 3 (1)).

§ 5 Delivery, Non-Availability
(1) The delivery shall be made within the delivery period indicated for the particular product in the online shop. The time limit begins upon the receipt of the payment of the customer.
(2) In the event of non-availability of the ordered product for which we are not responsible due to non-timely or incorrect delivery (including delivery of insufficient quantity) by our (sub-) supplier despite a delivery agreement entered into with our (sub-) supplier for the ordered product, we reserve the right not to make delivery.
(3) In this case we agree to inform our customers without delay of the (partial) non-availability of the ordered product and to reimburse any consideration (payments) already received from our customers without delay.

§ 6 Payment Possibilities, Electronic Invoice
(1) The payment shall be made by credit card (Visa, Master Card, American Express), or, if available, by PayPal, SOFORT Überweisung or iDEAL. We reserve the right to exclude individual payment methods or only to offer selected payment methods.
(2) The customer shall receive an electronic invoice together with the e-mail "Shipping Confirmation". An electronic invoice is an invoice issued and received in electronic form. The customer consents to the sending of an electronic invoice.

§ 7 Retention of Title
Any products remain our property until all payments have been paid in full.
§ 8 Warranties
(1) The customer's rights in respect of defects of quality are subject to statutory requirements. This means that the customer can primarily request replacement performance, i.e. at his option replacement delivery or elimination of defect. In the event the further statutory requirements are met, the customer is entitled to reduce the purchase price or to withdraw from the contract.
(2) The limitation period for statutory claims for defects shall be two years from delivery of the goods.
(3) Any additional manufacturer warranties provided by us apply in addition to the claims due to defects as to quality or defects of title in the meaning of para. 1. Details of the scope of such warranties are indicated in the warranty terms which may be provided together with the products.
(4) Except for guarantees expressly indicated as such, no guarantees of any type are given.

§ 9 Liability for Damages
(1) We have unlimited liability – for whatever reason – for compensation for losses based on willful (vorsätzlichen) or grossly negligent (grob fahrlässigen) breach of duty on our part or by any of our legal representatives or vicarious agents.
(2) In the event of a negligent (einfach fahrlässigen) breach of duty on our part or by one of our legal representatives or vicarious agents we shall be liable only a) - but without limit – for resultant losses arising from injury to life, limb or health b) for losses arising from a breach of material contractual duties. Material contractual duties are those duties that are material to proper performance of the contract and on whose fulfilment the customer generally relies or is entitled to rely. In this case, however, the amount of our liability is limited to losses which are typical of this type of contract and which were foreseeable at the time the contract was concluded.
(3) The liability limitations arising from (2) do not apply where we have maliciously failed to disclose a defect or where we have assumed a warranty – which may carry liability for compensation – in respect of the attributes of the goods or a procurement risk. This shall have no effect on mandatory liability under the German Product Liability Act (Produkthaftungsgesetz).
(4) Where our liability is excluded or limited under the above provisions, this also applies to the personal liability of our directors and officers, legal representatives, employees, staff and other vicarious agents.

§ 10 Data Protection
(1) We collect and store the data of the customer necessary for the processing of the transaction. In processing the personal data of the customer we comply with the statutory provisions. Details are indicated in our Privacy Policy available on our website.
(2) The customer shall upon request receive information concerning the recorded data concerning him at any time.

§ 11 Designation of Provider, address for summons
Our address for objections and other declarations of will as well as our address for summons is: Bragi GmbH, Sendlinger Straße 7 / Angerblock 2. OG, 80331 Munich.

Attachment

Model Withdrawal Form (complete and return this form only if you wish to withdraw from the contract)

  • To BRAGI GmbH Sendlinger Straße 7/Angerblock 2. OG, 80331 München, returns@support.bragi.com:
  • I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
  • Order no.
  • Ordered on (*)/received on (*)
  • Name of consumer(s)
  • Address of consumer(s)
  • Signature of consumer(s) (only if this form is notified on paper)
  • Date (*)

(*) Delete as appropriate.

 

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